North Country Health Spa

Our Spa services are available by appointment only no walk ins will be accepted. 

We are confident that you will enjoy your experience at North Country Health Spa and we want you to share your experience with your friends and family. Should you have any complaints or concerns please address them with us right away.

Visit our Store to Purchase Gift Certificates and

Spa Packages!!!

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Prior to your appointment please read

 SPA ETIQUETTE & POLICIES

As a spa guest, we ask that you:

Give at least 24 hours notice when cancelling an appointment. In the case of a same day cancellation or if you were to
not show up for your appointment, you will forfeit those services booked for that day. This policy is a courtesy to the
therapist, and so we may possibly accommodate the needs of other clients.  Should there be a history of repeat
cancellations a credit card deposit will be required to book any future appointments. We understand that emergency
situations do arise however our cancellation policy is strict and there are no exceptions!

Please arrive 15 minutes early for your appointment in order to fill out necessary paperwork and to change into your
spa attire. If you are receiving multiple spa treatments, a robe and slippers will be provided for you.

You will be asked to undress to your comfort level for body treatments. Your therapist will keep your body draped
with sheets during the treatment and only expose the areas being worked on. With treatments such as body wraps,
you will be draped with hand towels in order to reap maximum benefits. Underwear may be kept on, or swimsuits
may be worn if that is your comfort level.

If you are receiving a body wrap, body/ foot scrub do not shave or wax your legs at least 8 hours prior to treatment.

For gentlemen, please shave two hours prior to your facial treatments.

Give your therapist feedback as to your comfort and special trouble areas. We are here to make this the most relaxing
and beneficial treatment for you, so tell us what your needs are. Our Therapists are trained not to speak to you
during your treatment however If you would rather talk, that is your choice as well.

Relax and enjoy the benefits of the spa, allowing others to “do for you,” but respect that the room must be prepared
and used for the next client. Please know that you must leave the room upon completion of treatment within a
reasonable amount of time.

Please know that you are in a professional spa therapy operation and do not expect anything other than therapeutic
or spa treatments.

Leaving gratuity is always left to the discretion of our clients. As in all service-related businesses, it is common
practice to leave gratuity when the professional has performed a service to the client’s satisfaction. Customary
gratuity is 20% or more of the cost of the treatment. Unless noted, gift certificates for treatments and/or packages do
not include gratuities.

For safety reasons, the maximum occupancy of each spa room is two people. Anyone accompanying you to your spa
services is welcome to wait in the relaxation room. Children under 13 may not be left unattended; you will need to
reschedule your appointment should your children come with you for your services.

We ask that you turn your cell phone off while in the spa.

To Purchase Products We Use In Our Spa Treatments